Privacy policy

Privacy Policy

Last updated: June 8, 2025

This Privacy Policy describes how Nice Gift Box Ltd ("we", "our", or "us") collects, uses, and discloses your personal information when you visit or make a purchase from nice-gift-box.com (the “Site”) or otherwise interact with us.

1. Personal Information We Collect

We may collect the following categories of personal information:

  • Contact Information – name, email, phone number, shipping & billing address

  • Order Information – products purchased, payment confirmation, delivery status

  • Account Information – if you create an account: username, password

  • Communication – messages or inquiries you send us

  • Device & Usage Data – IP address, browser type, cookies, pages visited

2. How We Use Your Information

We use your personal information for purposes such as:

  • Processing and delivering your orders

  • Sending order updates and shipping confirmations

  • Providing customer support

  • Marketing (if opted-in)

  • Detecting fraud or unauthorized activity

  • Improving the performance of our website

We rely on legitimate interests, contractual necessity, or legal obligations to process your data as required under the UK GDPR.

3. Sharing Your Information

We may share your information with trusted third parties:

  • Shopify Inc. – our eCommerce platform

  • Royal Mail – for shipping and tracking

  • Payment processors – to handle secure transactions

  • Analytics & marketing services – e.g., Google, Meta (if consented)

  • IT and cloud service providers – for storage and site functionality

We never sell your data to third parties.

4. Cookies and Tracking

Our site uses cookies and similar technologies to:

  • Remember your preferences

  • Track site performance

  • Enable secure checkout

You can manage cookie preferences through your browser. For more details, see Shopify’s cookie policy: shopify.com/legal/cookies

5. Your Rights

As a UK or EEA resident, you may have the right to:

  • Access or request a copy of your data

  • Request correction or deletion of your data

  • Withdraw consent (where applicable)

  • Object to or restrict certain processing

  • File a complaint with the UK ICO or relevant authority

To exercise any rights, contact us using the details below.

6. Data Retention

We retain your personal information for as long as necessary to provide the Services and comply with legal obligations. After that, we securely delete or anonymize the data.

7. Security

We implement security measures such as SSL encryption and trusted third-party tools. However, no system is 100% secure, and you are responsible for keeping your account login information confidential.

8. International Transfers

Data may be stored or processed outside the UK. If so, we rely on Standard Contractual Clauses or equivalent safeguards to protect your data in compliance with UK GDPR.

9. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal data from minors. If you believe a child has submitted information to us, please contact us and we will delete it.

10. Contact Information

For any privacy-related questions or requests:

📧 Email: nicegiftboxltd@gmail.com
🏠 Address: Flat 66, Stamford Lodge, London N16 5LT, UK

11. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with the “Last updated” date.